Shipping policy

NuAlign Wellness — Shipping Policy

NuAlign Wellness is based in Sun City Center, Florida. This policy outlines our shipping timelines, coverage, and rates.

1. Domestic Shipping (United States) We currently ship to all 50 U.S. states under our "Domestic USA" shipping zone. Standard tracked shipping is offered free of charge on all domestic orders.

2. Delivery Timeline by Product Delivery time depends on which product you order, since each is fulfilled by a different supplier:

  • Neck Cloud – Cervical Traction Device: 1–3 business days
  • Pro-Mesh Posture Corrector Brace: 1–3 business days
  • Multi-Level Spine Stretcher: 4–7 business days
  • Heated Shiatsu Neck & Shoulder Massager: 4–7 business days

If your order includes multiple products with different timelines, items may arrive separately, each with its own tracking number.

3. Order Cutoff & Processing Orders are confirmed and handed off to our fulfillment partners within 24–48 hours of purchase. Orders placed on weekends or holidays are processed on the next business day.

4. Tracking Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking data to update after shipment.

5. Shipping Delays If your order has not arrived within its expected window, or if tracking shows no movement for 5+ consecutive business days, please contact us at restwellventures@gmail.com and we will investigate with our fulfillment partner directly.

6. International Shipping At this time, international shipping availability and rates may vary by destination. Please contact us prior to ordering if you are shipping outside the United States to confirm availability.

7. Incorrect Addresses NuAlign Wellness is not responsible for delays or non-delivery caused by an incorrect or incomplete shipping address provided at checkout. Please double-check your address before completing your order.

8. Contact Us NuAlign Wellness, Sun City Center, Florida — restwellventures@gmail.com

This policy may be updated periodically to reflect changes in our shipping partners or timelines.